Resume

Nihal Pai

Software engineer with six years of experience in healthcare and genomics, currently pursuing an MBA and MS in Design Innovation at Northwestern.

Education

Northwestern University

Kellogg School of Management · Segal Design Institute, McCormick School of Engineering

MMM Joint Degree Candidate · MBA + MS Design Innovation

Tufts University

School of Engineering

B.S. Computer Science · Magna Cum Laude

Experience

Broad Institute of MIT and Harvard

Senior Software Engineer, Genomics Platform

Genomics institute delivering global research and clinical sequencing; 3M+ samples for 1,400+ groups in 50+ countries.

  • Led development of core Python and Airflow features for high-throughput genomic pipelines supporting 94K+ samples across 5+ clinical and research programs and enabling patient-sample delivery for 7+ government, industry, and academic partners; recognized as the repository's top contributor.
  • Collaborated with clinical geneticists, laboratory teams, and engineers to resolve sample-review bottlenecks, translating user needs into requirements and technical scopes that accelerated downstream handoffs and reduced the risk of reporting delays.
  • Partnered with technical leads on scoping and architecture reviews across 5+ platform initiatives, authoring select designs and evaluating maintainability, scalability, and implementation-speed trade-offs.
  • Drove production releases for genomics pipelines, coordinating feature-risk assessment, testing, infrastructure changes, security validation, deployment monitoring, and cross-team remediation.
  • Defined PostgreSQL data models and production quality signals spanning sample, laboratory, and pipeline activity, improving end-to-end traceability and detecting failures before they delayed downstream clinical processing.

Broad Institute of MIT and Harvard

Software Engineer, Genomics Platform

  • Developed and operated a production system moving COVID-19 sample and result data from intake to reporting for hospitals, schools, and public-health partners, supporting a broader operation that delivered 36M+ tests in 3.3 years and 5% of U.S. tests at peak.
  • Productized onboarding, validation, and data-exchange capabilities to automate a 9-step customer integration process, standardizing data contracts and reducing configuration back-and-forth across genomics programs.
  • Developed a data pipeline for an NIH-funded study of 10 chronic medical conditions, automating result processing, quality checks, and clinical reporting for 155K+ genetic risk results across 25K+ participants and 10 clinical sites; co-authored the resulting Nature Medicine publication.

Human Care Systems, Inc.

Associate Software Engineer

Health-tech company building digital patient-engagement platforms for pharmaceutical clients and nurse care teams.

  • Converted complex nurse-care protocols into configurable full-stack product experiences for onboarding, communication, and medication management, supporting 4+ pharmaceutical clients and 4+ medication programs.

Tellescope, Inc.

Contract UI/UX Designer

Digital health platform unifying patient communication and management operations for healthcare practices.

  • Designed two core health-analytics and patient-onboarding experiences during Techstars' UnitedHealthcare accelerator, creating a reusable visual system for communicating complex clinical data to care teams.

BMW Group Asia

Innovation Team Intern

Singapore

  • Built machine-learning forecasting models for automotive sales using Python, Pandas, Prophet, and AWS SageMaker, analyzing historical demand patterns to support commercial planning.
  • Analyzed used-car sales data and developed geographic visualizations using Python, Matplotlib, R, and Leaflet to surface product and regional market patterns.

Skills

Software
Python · SQL · JavaScript · Vue.js
Data & workflows
PostgreSQL · Airflow
Cloud & infrastructure
Google Cloud · AWS · Azure · Terraform · Docker · Kubernetes
AI & development
SageMaker · OpenAI Codex · Claude Code
Design
Figma

Additional

National service
Led rescue training for 600+ recruits as Platoon Sergeant in the Singapore Civil Defence Force.
Volunteering
Mentored underserved high-school students in web development and fellowship preparation with Code Nation.
Interests
Blues and neo-soul guitar, Logic music production, snowboarding, graphic design, and NBA roster construction.